System Requirements
Introduction
Moveware operates successfully on a wide array of network infrastructures. We can assist you in determining the suitability of existing hardware and communications. The final specification will depend on several factors, including other required functions of the Server, PCs and network. Many of our clients have decided to operate in a Terminal Server environment. The benefits include reducing administration costs and allowing remote branches and users to log in remotely over WAN communications of sufficient bandwidth. As a guide, the suggested minimum hardware specifications are as follows.
Note: Alternatively we do provide hosting of the Moveware software and associated user desktop services on request. This is an on-cloud premise environment based on Microsoft Azure.
Servers | ||
---|---|---|
Single Server acting both as Database Server and File Server | ||
Operating System | ||
Recommended | Windows Server 2019-2022 (64-bit) | |
Processor | ||
Minimum | 4 Cores | |
Memory | ||
Minimum | 32GB RAM | |
Storage | ||
Minimum | 20GB free space on C Drive for Application 50GB free space for Database\Database Backups 50GB for File Storage | |
Recommended | 20GB free space on C Drive for Application 150GB free space for Database\Database Backups 100GB for File Storage | |
Printer | ||
Windows compatible printer |
Servers | ||
---|---|---|
Minimum | Single combined Database Server and File Server | |
Recommended | Additional Server or Backup Drive for backups of Database and File Store | |
Operating System | ||
Recommended | Windows Server 2019-2022 (64-bit) | |
Processor | ||
Minimum | 4 Cores | |
Memory | ||
Minimum | Usage: 2GB RAM for OS Usage 2GB RAM for Database Usage Additional 20MB per User Usage | |
Recommended | 2GB RAM for OS 8GB RAM for Database Additional 50MB per User | |
Storage | ||
Minimum | 200GB free space on C Drive | |
Recommended | 20GB free space on C Drive for Application Separate SSD for Database (min 256GB) Separate SSD for Backups and File Store (min 512GB) | |
Printer | ||
Windows compatible printer |
Servers | ||
---|---|---|
Minimum | Single combined Database Server, File Server and Remote Desktop Session Host | |
Recommended | Additional Server or Backup Drive for backups of Database and File Store | |
Operating System | ||
Recommended | Windows Server 2019-2022 (64-bit) | |
Processor | ||
Minimum | Single combined server setup: 2 Cores Multi-Server Setup: 2 Cores for Remote Desktop Session Host (Additional 1 Core per 20 Users) 2 Core for Database Server | |
Recommended | Single combined server setup: 4 Cores Multi-Server Setup: 2 Cores for Remote Desktop Session Host (Additional 1 Core per 15 Users) 2 Core for Database Server | |
Memory | ||
Minimum | Single combined server setup: 16GB RAM Multi-Server Setup 16GB for Remote Desktop Session Host 8GB for Database Server | |
Recommended | Single combined server setup: 32GB RAM Multi Server Setup: 32GB for Remote Desktop Session Host 16GB RAM for Database Server | |
Storage | ||
Minimum | 200GB free space on C Drive for Application, Database, Backups and File Store | |
Recommended | 20GB free space on C Drive for Application Separate SSD for Database (min 128GB) Separate SSD for Backups and File Store (min 256GB) | |
Printer | ||
Windows compatible printer | ||
Software | ||
Recommended | Office 365 PDF Viewer |
Servers | ||
---|---|---|
Minimum | Separate Database / File Server, and Remote Desktop Session Host | |
Recommended | Additional Server or Backup Drive for backups of Database and File Store |
Database / File Server | ||
---|---|---|
Operating System | ||
Recommended | Windows Server 2019 – 2022 (64-bit) | |
Processor | ||
Minimum | 4 Cores for all machines | |
Memory | ||
Recommended | 64GB for Database Server / File Server (32GB Min) | |
Storage | ||
Recommended | 20GB free space on C Drive for Application Separate SSD for Database (min 256GB) formatted at 8KB blocksize Separate HDD/SSD for Backups and File Storage (min 256GB) | |
Printer | ||
Windows compatible printer |
Remote Desktop Session Host | ||
---|---|---|
Operating System | ||
Recommended | Windows Server 2019 – 2022 (64-bit) | |
Processor | ||
Minimum | 2 Cores for OS Additional 1 Core per 15 Users | |
Memory | ||
Recommended | 64GB RAM | |
Storage | ||
Recommended | 50GB free space on C Drive for Application | |
Software | ||
Recommended | Office 365 PDF Viewer |
Servers | ||
---|---|---|
Minimum | Separate Database Server, File Server, Backup Server and multiple Remote Desktop Session Hosts We will work with your IT department to better scope your requirements |
Client Workstations
- Microsoft Windows 10™
- Operating System is 64bit
- 2 Core processor
- 8GB RAM
- Hard disk with at least 20GB free
- 16-bit colour, 1600×900 screen resolution
Note: The database server and workstations must be either on-premises or on-cloud together. Separating them may lead to high latency communicating with the database server and cause Moveware to be unusable. For example, the database server is on cloud on Azure/Google and workstations are local. Users who run Moveware directly on the cloud platform will not have any issues compared to the client’s running workstations – they will experience slow screens and responses in system.
Moveware is compatible with both 32-bit and 64-bit versions of the following operating systems, but 64-bit version is the minimum for machines hosting the Database:
- Microsoft Windows Server™ 2019 Standard / Datacenter (will be officially supported in 2024)
- Microsoft Windows Server™ 2022 Standard / Datacenter (will be officially supported in 2024)
- Microsoft Windows 10 Pro or above
Network
Minimum 100BaseT Ethernet network that supports TCP/IP networking protocols. Take note the ‘ping’ between servers should be less than 0.8ms otherwise performance issues may occur.
Internet bandwidth for Remote Desktop Sessions
Bandwidth requirements depend on many factors: which operating system is running on the Terminal Server, which applications are running on the Terminal Server, the operating system of the remote computer, how much printing is performed etc.
We recommend a minimum figure of 100kbps to 200kbps per remote desktop session, making sure that remote desktop connection settings are optimised accordingly.
Remote Access
In order for Moveware to install, maintain and support a company’s system, a broadband Internet connection to the Moveware Database Server is required. A Windows user account, with at least local Administrator access on the server and preferably Domain Administrator Access (if applicable), is required to correctly install Moveware. This is also required to install, maintain and support Moveware’s Web Services features. Reliable, on-demand remote access is also needed. Examples are Microsoft Terminal Server or Windows Remote Desktop connection.
These products are to be supplied by the client.
Backups
To facilitate effective backups, a cloud backup, tape backup, or removable drive solution such as an external USB drive, is recommended.
As part of the implementation, Moveware will assist with the initial configuration of a scheduled backup of the running database.
Printing
Moveware prints to virtually any windows printer. It allows print options to be customized for each user, so that different print jobs can be sent to different printers. We recommend the use of network printers rather than printers attached to client PCs. For remote printing we recommend using IP printing.
As part of the implementation, Moveware installs its own PDF generator called Moveware PDF. This is a licensed version of the popular CutePDF software PDF printer.
Other Requirements
General Use
- Microsoft® Edge (version 109) or higher/equivalent browser
- Microsoft Office 2016 or higher (Office 2016 is supported till October 2025)
Moveware provides the ability to send emails manually (from inside the system or client’s local Outlook application) or automate them to send a particular time.
Automation requires an exchange server, Gmail or Office 365 accounts.
OAuth 2.0 is supported and preferred when sending mails from inside Moveware (vs sending by Outlook Application).
Mobile Platforms
Mobi
A brand new product that has been designed to run on iOS and Android mobile phones and tablets.
- Phone or tablet running Android OS 10.0 and above, or iOS 11 and above
- Minimum of 1Gb free disk space free
- Minimum of 6Gb of RAM memory for basic use but recommended 8GB for intensive use with large numbers of items and photos
- Wireless B/G/N+ network connection for local network syncing
- 4G+ Mobile Data for on the road syncing